This page content comes exclusively from an in-house Asana project and is updated automatically. Source: Templana.com FAQ.

General
What is Asana?

Asana is a Web and mobile task management application designed to enable teamwork without email.

What is Templana?

Templana is a collection of pre-built templates for Asana. We make it easier to use Asana to run a business or plan a wedding, for example, by providing awesome templates (or “frameworks”) created by experts. With Templana, instead of reinventing the wheel, you focus on what matters.

Who’s behind Templana?

Templana was created by Bastien Siebman, Quentin Fouré and Bastien Libersa, three French IT developers and ex-entrepreneurs.

What about privacy?

Templana does not use the access to your account for anything else than uploading the template you chose. After the upload, Templana does not use the access anymore. Templana keeps your email as part of its regular newsletter, from which you can unsubscribe anytime, no hard feelings.

Template
What is a template?

A template is a set of projects, headings, tasks and tags to help you get started right now. When you load a template into your Asana, this set is automatically created into your workspace. You can upload as many templates as you want, as many times as you want, into your Asana: there’s no limit!

What is a premium template?

A premium template is a purchased template that contains an important set of projects, headings and tasks. A premium template is way more complete than a free one, which justifies its price. A premium template is paid once and can then be downloaded as many times as necessary, including when the template is updated. You also get unlimited support through email at [email protected]templana.com.

Payment
Why should I pay for a template?

Premium templates are our main business model. By paying for a template, you get a really complete template and also provide Templana a fair revenue to ensure its survival.

Can I be reimbursed if I’m not satisfied with a premium template?

Of course if you bought the template less than a month ago! Just drop us an email at [email protected]templana.com and we will reimburse immediately.

Can I pay with something else than PayPal?

For the moment, we only accept PayPal payments. If you have any suggestions about another payment system just tell us at [email protected]templana.com.

Download process
How do I download a template?

In case of a premium template, click on the “Download” button on the right and make a payment with your PayPal account or credit card. After the payment, choose to go back to the store (or wait for our confirmation email). In case of a free template, just click on “Load in my Asana”. Then, you will be redirected to the login page where you can login with your Asana account. If you don’t have an Asana account, you can create one now. We will then fetch your existing Asana workspaces. Choose one, and the template will be automatically downloaded in your Workspace, and appear at the end of your projects list.

The download failed. What should I do?

We suggest you retry once. If the problem occurs again, please contact us on [email protected]templana.com. We’ll be very glad to help you and find a solution :slightly_smiling_face:

Contribute
What if I can’t find any template that fits my needs?

Even if we try to be as exhaustive as possible, there is always a chance you will be looking for a template that does not exist. In this case, there are two solutions. 1° If you feel like creating this missing template, go to question “Can I create and sell my own template on Templana?” 2° If you don’t want to create the template, just tell us a brief description of its content on [email protected]templana.com and we’ll add it to our roadmap.

Can I create and sell my own template on Templana?

If you feel like creating a new template for Templana, we created a sharing-revenue program. Contact us by email to discuss the details!

How can I help?

Submit your own templates to Templana! Get in touch by email to discuss the details.